Check-in / Check-out Procedures

[ Check-In Online ]

Currently we have contactless check-in and check-out.  Guests will be contacted a week prior to arrival via email to remind you of the check-in procedures, verify payment information on file and to answer any questions you may have. [ Thus, it is important that when you book your reservation with us, that you have a good email address and phone number so we can reach you. ]

Check-in

Check-in is 3pm or after on the date of your check-in day.

When you arrive at the lodge for your stay, you will go directly to your reserved cabin(s). Your cabin will be set up the day of arrival with the key (1) in the cabin, heat turned on when needed and a light on for if you are checking in after dark. Once you arrive, you can call us at 906-289-4403, ext 1, to let us know that you made it safely to your cabin. If you do not have cell service, you can send us an email (using our Wifi network, SSID: KML Guest, no password, need to agree to the terms sheet when prompted at time of accessing the Wifi network).

At time of check-in, the remainder of your bill will be charged to the card we have on file (the card you used for your 1-night deposit). If you want to use a different card to pay the remaining balance, please let us know at the time of check-in. 

For your safety, and the safety of our staff, we will not be entering your cabin during your stay, and thus will not be doing cleaning of your cabin during your stay. Extra linens and amenities, as well as firewood, will be stocked up for your stay. During hours of operations, you can call us at 906-289-4403 ext. 1 or chat with us on our website if you have any questions or need any assistance once you are checked in. After hours, urgent maintenance issues can be addressed by going to cabin 22, where a staff member can assist you. For emergencies, police, fire, and medical assistance can be called using the yellow box at the front door of the Lodge building (outside).

Check-out

Check-out is 11am or before on your check-out day.

Upon check-out you can either leave the key in the cabin or bring them to the key drop box at the front door of the lodge. Remember to check your cabin before leaving to make sure all of your items are with you. If you happen to leave an item behind we will mail it back to you if requested.

Your guest statement (receipt) will be emailed to you upon check-out.

 


While you are staying with us, you will want to learn more about the Lodge, the nuances of the historic and rustic cabins, and the amenities, and the surrounding area. 

[ See Guest Services Directory ]

Please realize we are not your typical hotel or resort. We are different. So it is important that you read our lodging policies and guest services directory to understand better how we operate.



Last modified on October 18th, 2024 at 5:38 pm